Shipping and Returns
Orders are posted with tracked shipping and should arrive within 1-3 business days.
Parcels will be mailed using the following local courier services:
Please expect delays in shipments due to restrictions arising during the COVID-19 global pandemic.
Orders are posted with tracked shipping and estimated delivery dates vary depending on their respective destinations. An email will be sent to you with tracking information when your order is shipped out.
International parcels will be mailed using Aramex or TNT Express.
Shipping prices will be calculated at checkout based on your shipping zone.
International orders may be subject to import taxes, customs, duties and fees upon
arrival at your respective country.
The recipient should be liable for any said charges.
We hope you will be pleased with your purchase. Should you wish to return any items to us, we will accept returns provided it is unworn and in its original packaging. Returns should be made within 7 days upon receipt of purchase. Please email firstname.lastname@example.org with your return request ASAP, so that we can authorise your return.
If we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item you are returning.
If you wish to exchange your purchased item for a different size, it will be subject to the availability of the product in your desired size.
If you are returning an item because of an error on our part, we will refund the delivery charges incurred in sending the item back to us. Please note that your receipt is your proof of postage to keep safe, so you may claim with your postal provider should anything happen to the parcel on its way to us.
You will not be eligible for return/refunds for the following reason(s): Change of Mind
Once your returned product is received and inspected, we will send you an email to notify you. If your request is approved, your refund will be processed, and a credit will be applied to your original payment method within 14 calendar days.
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